Depositor services fulfillment specialist - united states, cincinnati
at adecco, we are the workforce experts providing work opportunities to individuals across all industries. currently, we are assisting a leader in the finance industry in recruiting a depositor services fulfillment specialist in cincinnati, ohio.
as a depositor services fulfillment specialist at our client site, you will work as part of a team to achieve daily goals. primary responsibilities include performing routine and non-routine duties related to processing, storage, and retrieval of deposit support records/documents in depositor services. additional duties include but are not limited to filing, research, quality analysis of documents and cds and customer account maintenance.
essential duties & responsibilities:
ensure quality of all fulfilled web requests submitted to ensure accuracy and appropriate documentation is provided for retail / legal customers.
use multiple systems and equipment to pull statements, images, and generate cds for legal operations
comply with all right to financial privacy act requirements to protect customer information and privacy.
provide regular feedback to management, retail and legal contacts concerning trends and observed problems.
audit documents/deposit items to ensure accuracy and timely processing including envelope stuffing of adjustment and return correspondence and branch capture bag opening/filing.
complete statement reconstruction requests as needed.
review documents/system records, processes, and provides accurate information/documentation to various departments, expediting issue resolution if needed.
actively participates in ongoing efforts to continually improve the customer experience for both internal and external customers.
provide administrative support to assigned area/unit.
sorts and distributes depositor services incoming mail as well as prepares outgoing mail, overnight packages, and other correspondence according to deadlines.
ensure materials/documents are organized and properly labeled at all times in various storage rooms.
minimum knowledge, skills and abilities required:
high school diploma required.
2 years of bank operations experience or relevant work experience
basic computer knowledge, specifically microsoft windows, word, excel, and powerpoint
working conditions:
normal office environment.
extended viewing of computer screens.
ability to lift 25 pounds frequently.
ability to stand for long periods of time and work in close quarters.
at adecco, we care about our associates’ well-being on the job and off, which is why we offer the following benefits:
medical, dental, and vision plans
401(k) plan
skills training
weekly pay with direct deposit and pay card
for instant consideration for this reconciliation analyst job with adecco in cincinnati ohio, click on apply now!
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, Cincinnati ,Ohio
2022-09-01
2022-10-01
1990268
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