Branch manager - united kingdom, preston, lancashire

branch manager

claughton-on-brock, preston pr3 0pz

salary: £40,000 - £50,000 pa

permanent, full time

the job

to maximise profit/sales for the branch, ensure customer service standards are first class, keep costs within budget for the branch and adhere to company policies and procedures. supported by a team the role holder will achieve results through dynamic leadership of people and will ensure the highest level of customer service within the branch. the role holder is accountable for sales management, development of business initiatives and the planning and implementation of the cbal strategy. the role holder is also accountable for ensuring that operational standards are maintained within the branch and ensuring that all individuals grow and develop.

the role:

people management:

to recruit, develop and manage the performance of the immediate team. to ensure recruitment, development and performance management within the branch are carried out in accordance with company policies and procedures in order to achieve optimum performance of all people.
customer focus:

understands and deals effectively with both internal and external customers and continually strives to improve relationsis able to demonstrate real customer results by recommending and implementing improvementsrecommends and implements way to improve service and the customer experience with tangible results
results orientation:

to ensure all available resources are managed effectively to maximise sales and profit opportunities and keep costs within budget.identifies opportunities to increase profitsseeks feedback to improve performance and learn new ways to achieve better resultsunderstands the financial impact of proposed activitiesfully understands how the business monitors its performance against targetsworks to complete larger tasks on time and follows up on resultsconsistently completes personal targets and tasks to achieve site goals. does what is needed to deliver the required results
teamwork:

turns the teams ideas into recommendations and then implements where appropriateis able to identify long term as well as medium term requirements and plans accordinglybuilds relationships with other sites to share best practiceis able to promote teamwork and demonstrate tangible results e.g. reduced absence, lower staff turnover, increased performanceencourages the team to take more responsibility
security/safety:

to ensure that all policies and procedures in respect of health & safety and environment are adhered to, in order to provide a safe and secure environment for self, staff and customers.to be aware of the risks in the work environment and their potential impact on self, colleagues, customers and visitors and take action to address them. to attend training and develop relevant knowledge and skills.you may be required to perform additional tasks and responsibilities in line with the needs of the business
the person

personal qualities

inspirational & dynamic leaderself-confident and curiousenthusiastic and alert to surroundings
relating to others

active listeningpatiencecoaches to get the best from the teaminterested in developing others practical problem solver
thinking styles

wants the factssees & translates the big picturedoesn’t claim to know everything
please apply with your cv and cover letter outlining your suitability for the role

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