Customer service advisor - united kingdom, sandy, bedfordshire
we have a fantastic opportunity for a customer service advisor to join our team at our sandy operations centre.
our customer service advisor team play a vital part in the running of each operating centre. like a great engine, our customer service is well oiled and drives to ensure the success of copart. our customer service advisors go above and beyond to support all customers. from organising vehicle collection to answering queries - no two days will be the same!
we see copart as a family, and as a supportive network we work together to strive for greatness in a forever changing environment, but not forgetting to enjoy the journey.
our customer service advisors will consistently and promptly respond to customer enquiries and requests, while maintaining our service level agreements and timeframes set out by our management team. they will also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
what we need from you...excellent customer service skillsexcellent communication skills both written and verbala clear and professional phone mannerstrong attention to detailproficient in microsoft office and it in generalbe able to multi-task in a fast-paced environment
what we offer you in return…
monday to friday working 8am to 5pmcompetency framework - the more you learn, the more you earn!medicash cover - look after you and your family by providing a range of positive healthcare benefitscar benefits scheme - we can help you take step towards driving green28 days holiday including bank holidayscontributory personal pension plan death-in-service coverthe ability to purchase shares in a successful global company at a discounted ratean exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
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