Csr help desk - united states, san diego
if you’re looking for a csr help desk position, then look no further! adecco is looking for candidates who thrive in a fast-moving environment for csr help desk positions in san diego, ca and we are hiring immediately!
description:
to be a successful csr help desk, you should be customer-focused, detail oriented, and efficient. you should be polite, reliable, knowledgeable, and adaptable.”
we are searching for professional csr help desk to work closely with our customers by providing outstanding service to everyone through placing orders, answering questions or concerns with our products and services.
the csr help desk may handle a volume of inbound calls and should seek to create a positive experience for each caller. they will listen to clients to understand the reason for their call, address all questions or challenges, and provide an accurate and efficient response.
required skills and experience:-
-exceptional customer service skills
-great listening skills
-excellent phone etiquette and professional voice
-computer proficiency – keyboard shortcuts, navigating several programs simultaneously
-exceptional verbal and written communication skills
-excellent grammar and spelling
-resourceful on the internet
-data entry skills – 30 wpm
-great at working independently and as a team member
-understanding of company products, services, and policies
-problem solver
-multi-tasker
-ability to ask prying questions and diffuse tense situations politely
-strong time management and decision-making skills
-adaptability and accountability
what’s in it for you?
benefits kick in after a 90-day introductory period.
for instant consideration for this csr help desk position, click on apply now! we are hiring immediately, and after submitting your application, you will have the opportunity to schedule an immediate interview!
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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