Training co ordinator - united kingdom, hemel hempstead, hertfordshire
training co-ordinator hemel hempstead
our client in hemel hempstead is looking for a confident training co-ordinator for a well-established training organisation.
the role of the training coordinator is to provide membership support for all related training requirements, deliver the highest level of customer care and call handling to all member's enquiries and also process the mail daily as and when required, ensuring that the incoming correspondence and outgoing mail are correctly logged and dealt with in accordance with current procedures. the role will also require you to process all membership applications, provide a prompt, accurate and professional response to enquiries concerning training and courses, provide the administration required to process applications and course bookings and also liaise with approved training providers ensuring that all necessary arrangements for delivery of relevant training courses are put in place.
the role will also require you to liaise with the accounts administrator to ensure that customers meet and adhere to the payment terms and conditions, process all data entries as required on to the database, manage and respond in a timely manner to all email correspondence received. the ideal candidate will also be able to assist in ensuring that all website content remains current and up to date, assist and support as and when required in the delivery of any relevant industry events and also support the manager in all aspects as and when required.
the ideal candidate will have strong attention to detail, be process driven and enjoy seeing the whole project through, be able to prove you can work using your own initiative, confident with a questioning nature and also have outstanding customer service skill.
you would be working monday to friday 09:00-17:00 and 16:45 on a friday. in return the company offer a very competitive salary of gbp25,000 per annum. they also offer 24 days paid holiday each year, access to the company pension scheme and free on-site parking.
this would suit someone who is not looking for carer development beyond this position but is looking for stability in niche business.
if this sounds like something of interest to you, apply today or contact laura nightingale on
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