Help desk csr- customer service rep - united states, san diego

 

adecco is assisting a local client in recruiting for a detail-oriented technical support specialist role in san diego, ca.   this is a temp-to-hire opportunity! successful candidates must have excellent verbal skills, be fluent in english, be reliable, and able to provide outstanding customer service. pay rate is $18/hr. schedule is monday thru friday 8am -5pm.   if you meet the qualifications listed below, please apply now!

 

responsibilities for this technical support specialist - customer service representative job include:

 

provide support for incoming customer technical issues; take orders

support for customer requests for repair status, documentation, software, or part numbers

enter appointments and information into the erp system; answer incoming calls

follow up on repair costs and purchase order requests

use computer system to track, gather information, and/or troubleshoot the items raised by       the customer

achieve productivity standards and goals set by the company while maintaining high level of customer service

other related duties

 

 

qualifications:

 

high school diploma or ged needed

associate degree in electronics technology or equivalent related work experience

excellent verbal and written communication skills

make good decisions and resolve issues in a clear, calm, and diplomatic matter

understanding of windows xp and 7 professional operating systems

 

 

adecco provides one of the most comprehensive benefits packages in the industry to contract workers. 
 

 

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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