Service advisor - united kingdom, westminster, london

an exciting opportunity has opened for an experienced service advisor to join our busy, prestigious garage based in central london (belgravia).

you will be welcomed into a friendly team and have the opportunity to develop your career in our successful company.

this is a customer-facing role and would suit someone who has a proven track record in the delivery of great customer service. the ideal candidate must be able to communicate effectively with customers and other staff members within the company.

you will be highly motivated to make sales targets whilst protecting company values and promoting our customer experience ethos.

key responsibilities:

meeting and greeting customers
booking in customer vehicles for servicing
assisting with administration of car sales
keeping the customer updated and informed of the service’s progress
advising on timescales and collection arrangements
selling additional products as appropriate to customers’ needs
accurately invoicing and documenting all work completed
dealing with customer enquiries over the phone and in person, delivering an outstanding customer experience
following up on client experience after completion of works

skills & qualifications:

previous experience in a similar role is essential
excellent telephone manner and interpersonal skills
great administrative skills and ability to use computers with confidence
high degree of organisation and effective time management
willingness to learn
excellent teamwork skills
right to work in the uk

if you feel you have the qualifications, commitment and enthusiasm required for this role, you could be the person we are looking for. please apply by sending an updated cv with a brief cover letter.

due to the volume of applications we receive, we will only be able to contact you should your skill set and experience match our requirements.

salary: up to £28k per year (depending on experience) + ote

working hours:

monday to friday: 8am to 6pm

alternate saturdays: 9am to 1pm

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