Click start administrator - united kingdom, wolverhampton, west midlands

click start administrator

location: wolverhampton

salary: £20,783 - £22,710

closes : 29 sep 2022

full time, fixed term contract

we manage and look after more than 21,000 homes on behalf of the city of wolverhampton council. we love our city and we want to make wolverhampton an even better place to live.

with more than 650 employees and a growing portfolio of properties and services, we’re searching for the very best, so if you're customer-focused and solution-orientated, why not come and join our team? you'll need to be passionate about people and dedicated to creating positive change through living our values and putting our customers at the heart of everything you do.

we are looking for homeless services officers to join the very busy homeless services team.

one of these roles will involve working more closely with mash24 and may have some opportunities for co-location within the mash.

if you’re looking for your average nine-to-five job, you may not want to read any further.

on the other hand, if you’re looking for a job where you’d be helping a range of people in difficult situations then you’re in the right place. you need to be resilient and be committed to problem solving with excellent negotiation skills within this role.

we are looking for someone who is upbeat and enthusiastic, with a positive attitude and the drive to make change happen and committed to continuous improvement.

you need to be committed to providing excellent customer service and you must be able to value and respect people with different life experiences and backgrounds whether they are people you work for or those you work with.

the role involves working in a duty office environment, some office and some home working and site visits where appropriate. you will be interviewing customers who are homeless or threatened with homelessness, assessing their support and re-housing needs, in accordance with housing and homelessness legislation, making 184 decisions and seeking ways to prevent and resolve homelessness and reducing the overall impacts of homelessness on our customers.

this job will be challenging and no doubt difficult at times, but it will also be incredibly rewarding knowing that each day you can make a real difference to someone’s life.

we are an equal opportunities employer and welcome applications from all sections of the local community.

as well as generous public sector holiday and pension schemes, you can expect:

no gender pay gap between our female and male employeesa welcoming environment where employees can be themselves. every colleague has the opportunity to join our equality forum where you can help shape our culture and inform decision makingfree home energy checks24/7 access to a range of learning and development tools and activitiesdiscounts to some of the city’s finest restaurants and shopping outlets, public transport and local gymswellbeing support including paycare, to help cut the cost of check-ups and treatments, along with access to occupational health, counselling and physiotherapy servicesfinancial support with saving and borrowing schemessalary sacrifice schemes including cycle2work and tusker car

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