Service advisor macclesfield - united kingdom, macclesfield, cheshire
are you a driven, enthusiastic and motivated individual? we want to hear from you!
we are looking to recruit a new service advisor for our macclesfield site.holdcroft motor group was established in 1966 by terry holdcroft. like most family run businesses, it hails from modest beginnings, and has expanded over the years to a multi-site, multi-franchise operation. in fact, we're proud to be one of the uk's largest independent retail groups. founded on outstanding customer service, built on over 50 years of trust, knowledge and quality brands, holdcroft group has an incredible history, and an exciting strategic vision for the future. this includes continued investment in the north west reflecting the commitment to our historical roots, and the community in which we serve.
salary : competitive
about the position
the successful candidate will have previous experience in a similar role and proven customer service skills.
main purpose of job
to maximise service sales and profitability by using professional sales techniques
to create customer confidence in the company by ensuring a professional performance
to ensure the highest standard of courtesy and efficiency in customer contact and communication
to record customer requirements and details accurately
to record vehicle details and service histories accurately and effectively operate a customer follow-up system
to effectively operate a service department loading system
about our requirements
we expect our new service advisor to demonstrate some skills that will prove very beneficial in the position, including:
to ensure customer awareness of all products and services available
to sell additional products, services and repair work in a professional manner
to carry out promotional work as directed and with enthusiasm
full driving license.
job type: full-time
schedule:
monday to friday
experience:
customer service: 1 year (required)
computer literacy: 1 year (required)
work authorisation:
united kingdom (required)
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