Property lettings administrator - united kingdom, dorking, surrey

property lettings administrator location: dorking, surrey salary: gbp24k doe an exciting opportunity has become available for an experienced lettings administrator dealing with new, existing and ending tenancies, based in dorking. our client is an award-winning independent estate agent and a forward thinking business which uses cutting edge technology backed by 20 decades of experience to assist with the buying, selling and renting process. they successfully lead a team of experts, who provide a complete range of professional services to farmers, landowners as well as assisting with buying, selling, managing and letting land and homes. key responsibilities: setting up tenancies on goodlord and sending/monitoring references for tenants drawing up tenancy agreements and sending pre-tenancy information to tenants booking inventories and compliance checks registering and de-registering deposits conducting right to rent checks on tenants in line with the current regulations raising tenancy invoices and taking payments contacting utility companies and managing void period bills dealing with tenancy renewals and rent reviews processing notices and check outs drawing up section 21 and section 13 notices dealing with non-managed deposit returns ensuring compliance knowledge is kept current chasing rent arrears drawing up variation of contracts for mid tenancy requests dealing with tenants and landlords questions regarding the whole tenancy process answering phone calls and taking details of enquiries if negotiators are out of the office key skills: good customer service and telephone manner understanding of the tenancy process from application stage to check out knowledge of reapit beneficial but not essential good knowledge of word and excel good organisational skills the position is permanent and full time, 5 days a week important information: we endeavour to process your personal data in a fair and transparent manner. in applying for this role, additional resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. for more information see our privacy policy on our website. it is important you are aware of your individual rights and the provisions the company has put in place to protect your data. if you would like further information on the policy or gdpr please contact us. additional resources ltd is an employment business and an employment agency as defined within the conduct of employment agencies & employment businesses regulations 2003

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