Part time administrator - united kingdom, ballymena, county antrim
about the role
the sales administrator job role involves answering phone calls and emails, serving retail customers in our shop, booking appointments for sales opportunities and for product installation, etc. serving b2b customers via phone, email, and updating them on order status, etc.
previous experience working within a fast-paced environment is required as no two days are the same. from dealing with trade inquiries to serving retail customers the role is varied and nonstop.
the successful candidate should be highly computer literate, have experience booking customer appointments, and have strong customer service skills, both face to face and over the phone.
you will need to demonstrate highly accurate data entry skills and have a working knowledge of using crm software such as salesforce etc.
essential skills
calm in pressurised situations
excellent communications skills
develop and maintain positive relationships within the company and with customers and suppliers
attention to detail, with good data integrity skills.
punctual time-keeping skills
a good telephone manner with a persuasive ability
flexibility and willingness to go the extra mile without being asked.
proactive in recognising any situations that may occur and having a plan of action to help avoid any negative impact that may happen.
computer skills must include ms word, excel, and outlook. previous database/crm experience would also be advantageous.
job types: permanent, part-time
salary: £10.50 per hour
mon- fri 10am-2pm, (20 hours)
Apply to this job now Report abuse