Depositor services - document retention clerk - united states, cincinnati

at adecco, we are the workforce experts providing work opportunities to individuals across all industries. currently, we are assisting a leader in the finance industry in recruiting a document retention specialist in cincinnati, ohio. 

as a document retention specialist at our client site, you will work as part of a team to achieve daily goals. primary responsibilities include performing routine and non-routine duties related to processing, storage, and retrieval of deposit support records/documents in depositor services.   additional duties include but are not limited to filing, research, quality analysis of documents and cds and customer account maintenance. 

essential duties & responsibilities: 

  • ensure quality of all fulfilled web requests submitted to ensure accuracy and appropriate documentation is provided for retail / legal customers.
  • use multiple systems and equipment to pull statements, images, and generate cds for legal operations
  • comply with all right to financial privacy act requirements to protect customer information and privacy.
  • provide regular feedback to management, retail and legal contacts concerning trends and observed problems.
  • audit documents/deposit items to ensure accuracy and timely processing including envelope stuffing of adjustment and return correspondence and branch capture bag opening/filing.
  • complete statement reconstruction requests as needed.
  • review documents/system records, processes, and provides accurate information/documentation to various departments, expediting issue resolution if needed.
  • actively participates in ongoing efforts to continually improve the customer experience for both internal and external customers.
  • provide administrative support to assigned area/unit.
  • sorts and distributes depositor services incoming mail as well as prepares outgoing mail, overnight packages, and other correspondence according to deadlines.
  • ensure materials/documents are organized and properly labeled at all times in various storage rooms.
  •   
    minimum knowledge, skills and abilities required: 

  • high school diploma required. 
  • 2 years of bank operations experience or relevant work experience
  • basic computer knowledge, specifically microsoft windows, word, excel, and powerpoint
  • working conditions:

  • normal office environment.
  • extended viewing of computer screens.
  • ability to lift 25 pounds frequently.
  • ability to stand for long periods of time and work in close quarters.
  • at adecco, we care about our associates’ well-being on the job and off, which is why we offer the following benefits: 

  • medical, dental, and vision plans 
  • 401(k) plan 
  • skills training 
  • weekly pay with direct deposit and pay card 
  •  

    for instant consideration for this depositor services fulfillment specialist  job with adecco in cincinnati ohio, click on apply now! 

     



    equal opportunity employer/veterans/disabled



    the company will consider qualified applicants with arrest and conviction records


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    United States, Cincinnati ,Ohio
    2022-09-23
    2022-10-23
    2102709
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