Technical administrator - united kingdom, bicester, oxfordshire

absolute taste is a leading event catering company for world renowned green field events, performance sports, fixed sites, along with a strong presence in catering venues within retail.

we are excited to be looking for an experienced technical administrator to join our team as our business continues to expand quickly. food and people, are at the heart of all we do and this passion remains strong whilst we look ahead to expand our portfolio of clients.

the role:

to support the technical team with administrative support including responsibilities to include controlling all aspects of the administration of food technical and maintaining of databases whilst promoting a culture of quality achievement and performance improvement.

main responsibilities:

compile customer product specifications and review and update them as required

by requesting suppliers, complete supplier questionnaires, ensure raw material specifications are available for all components and packaging used or being trialled on site and supplier files are kept up to date with the relevant accreditation certificates and questionnaires

implementing the activation of non-conformance procedures / technical concessions for technical manager where applicable (example use of non approved supplier for a trial)

assist with ensuring all equipment requiring calibration is sent in a timely manner to maintain the site calibration matrix.

conduct checks and auditing of internal departments when required

liaise with production management team to ensure all paperwork is correct ready for sign-off and issue

log, investigate and follow-up on all customer complaints and resolve internal and external issues as required with support of the technical team

in accordance with site schedules technical kpi's are collated and issued

ad-hoc duties including helping technical team with holiday / absence cover.

required skills:

excellent written and verbal communication skills

it literate.

strongly self-motivated

flexible working approach

accurate and concise

demonstrates attention to detail and good observation skills

customer focused and solutions driven

this role is based at our headquarters and monday to friday (office hours - 40 hours per week) but it might be required to work on weekends and bank holidays.

this job description is intended to illustrate the main duties and responsibilities of this job. it is not intended to be exhaustive and you are advised that the duties and responsibilities may change from time to time.

indtechnical

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