Security delivery specialist - logical identity & access management - united kingdom, portsmouth, hampshire

why kyndryl

our world has never been more alive with opportunities and, at kyndryl, we're ready to seize them. we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. kyndryl is at the heart of progress - dedicated to helping companies and people grow strong. our people are actively discovering, co-creating, and strengthening. we push ourselves and each other to seek better, to go further, and we carry this energy to our customers. at kyndryl, we want you to keep growing, and we'll provide plenty of opportunities to make that happen.

please be aware that we have the kyndryl candidate zone hosted by ibm for a certain period. if you have applied for an ibm role previously, you will be able to log into the candidate zone using your previous ibm log in details. when in the candidate zone, you will be able to see your previous applications for both ibm and kyndryl.

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your role and responsibilities

role purpose:

an operational support role whose responsibility spans the build, deployment and support for vodafone/kyndryl's and vodafone's customers supporting public & private cloud as well as traditional managed hosting, with a focus on identity and access management systems and processes. they will work with key stakeholders to ensure right first time build and delivery on time. document the management, shared and customer platforms implementation to a high standard and provide the right technical skills to enable the technical analysis and timely resolution for any service issues within agreed service level agreements. the senior identity and access management engineer will ensure that the complexities of the management/shared infrastructure are understood, and provide support to further enhance stability, making changes to the infrastructure using agreed business processes and best practice. they will be expected to contribute, review and approve new product and service releases. feed in to and drive internal service improvement processes and initiatives.

key accountabilities and decision ownership:

• delivery of 3rd line technical support during core hours and via on-call rota (24x7) for vodafone/ibm's core management infrastructure services.

• ensure build is completed right first time, meets requirements defined during the solution design phase.

• define and embed consistent build and operational processes to support on-going support activities, driving improvements.

• lead incident resolution to restore service in complex cross-technology environments. determining root cause.

• planning, assessment and implementation of change requests.

• work with and support the product development teams to ensure identity and access management requirements are clearly communicated and considered for new products and technologies. review all new releases prior to approval into service delivery

in joining kyndryl you will work for a company that invests in your future and join a team culture that amplifies learning and development agility. kyndryl has a flexible working policy offering a number of options from reduced hours, or job share, to home working. these ensure a better balance and improved flexibility both inside and outside of work for you. you can discuss our flexible working options with our managers when you apply. and don't forget to ask about our summertime flexible fridays!

plus, we offer a flexible reward benefits scheme, where you can personalize your benefit rewards. our excellent employee benefits range from medical and dental, to employer contribution pension, buying vacation days, cycle to work, childcare vouchers and 1000's of online or high street discounts.

kyndryl is also unique amongst other technology services companies in the uk, in that it offers carbon literacy training to employees as part of its wider commitment to esg, helping educate employees and empowering them to take action to reduce their carbon footprint both personally and professionally.

required technical and professional expertise

core competencies, knowledge and experience:

• extensive operations experience.

• experience of deploying, integrating and supporting enterprise scale, complex managed hosting or cloud solutions.

• ability to build strong relationships with key internal and external stakeholders and influence their decision making.

• experience of identity and access management principals and how they interact with unix, windows and networking

must have technical / professional qualifications:

• demonstrate substantial practical skills in the majority of the below technologies whilst displaying the passion to develop new skills:

o cyberark

o active directory

o windows operating systems

o vmware technologies

o rsa token management

• understanding of the below technologies:

o unix scripting/powershell scripting.

o dns services ideally infoblox

o cisco ise / acs / tacacs

• ability to achieve sc clearance

• ability to achieve nppv3 clearance

preferred technical and professional experience

• experience of enterprise scale managed services

• demonstrable track record in identifying, driving and implementing continuous improvements.

required education

high school diploma/ged

preferred education

bachelor's degree

being

kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

other things to know

for additional information about location requirements, please discuss with the recruiter following submission of your application.

primary job category

enterprise operations

role (job role)

security professional

employment type

full-time

contract type

regular

position type

professional

travel required

some travel may be required based on business demand

company

(y072) kyndryl uk limited

is this role a commissionable / sales incentive based position

no

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