Customer access assistant - united states, newark

adecco is currently assisting a local client, recruiting for customer access assistant jobs in newark, ca.  these customer access assistant jobs are long term opportunities, with starting pay rates of $22.00, plus overtime!  for instant consideration for these customer access assistant jobs, apply now!

customer access assistant jobs require candidates to:

responds to a high-volume of incoming telephone calls and referrals

assists patients in registering and canceling appointments

accurately documents and routes calls to the proper department

identifies urgent customer needs or operational issues, and escalates appropriately

efficiently navigates medical records and ensures patient information is up-to-date and accurately entered in the correct location

meets all regulatory and compliance standards

delivers high-level of customer service

follows documented protocols and guidelines

meets and exceeds departmental quality assurance standards

uses reference documents and online knowledgebase tools to clearly articulate accurate information regarding client services

uses functionality of the telephone system as required

other departmental duties as assigned

 

 

candidates must meet the following requirements to be considered for customer access assistant jobs:

high school diploma or equivalent

six-months of customer service experience

ability to apply business logic to resolve patient/customer issues while managing multiple priorities

demonstrated knowledge of proper english grammar in speaking and writing

the starting pay rate for customer access assistant jobs is $22.00, plus overtime as needed.

click on apply now for instant consideration for these customer access assistant jobs in newark, ca!

 

 

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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