Researcher iii - united states, cambridge bay

the "world's largest search engine" is looking for you!!

 

position description

title: user experience researcher

project overview:

wear os is on a mission to help users live more present, healthy, and productive lives. with major improvements to the core experience and big changes to the platform, there’s a lot to be excited about. the smartwatch has become a critical part of our device ecosystem. help us bring the best of our teams design, apps and services to the wrist.

this role is a great opportunity for someone looking for an opportunity to drive impact on a product team that highly values uxr and to work independently leading iterative uxr for the team. the team members embrace recommendations from uxr to help inform their product iterations, vision and roadmap.

our company's mission is to organize the world's information and make it universally accessible and useful. our devices & services team combines the best of our ai, software, and hardware to create radically helpful experiences for users. we research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the devices & services team is making people's lives better through technology.

 

overall responsibilities:

we are looking for a qualitative uxr to help improve smartwatch apps and experiences and test concepts for future iterations on the wear os platform. you’ll be responsible for:

working closely with cross-functional, remote/hybrid team (pm, ux, pgms, eng)

conducting and analyzing user behavior through user studies; a range of methodologies like interviews, literature review, usability benchmarking, concept testing to answer research questions and triangulate experiments results

further developing feedback channels for tracking satisfaction and usability over time 

delivering key insights to stakeholders in clear, concise, and compelling way

 

top daily responsibilities

conduct qualitative user research, primarily in-lab usability sessions

user study moderation

administer questionnaires and surveys

assist other user researchers with various user research preparation activities

literature reviews

lab setup & management

liaise with participant recruiting teams and participant onboarding

skill/experience/education

mandatory

2-4+ years of professional experience (outside of college projects) executing and shaping research studies in ambiguous spaces with the ability to work independently.

ba/bs degree in anthropology, human-computer interaction (hci), human factors, psychology, sociology, or a related field or equivalent practical experience.

experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).

relevant product research experience, either in an end-to-end, usability, or generative setting.

desired

deep working knowledge and demonstrated practice of a wide range of research methodologies, their strengths/weaknesses, and when to apply them in the product life cycle.

attention to detail, ability to prioritize & manage multiple tasks efficiently .

excellent track record on working with designers, engineers, and other team members, a collaborative and innovative spirit is must.

excellent written and spoken communication; presentation storytelling skills.

experience with user satisfaction, ux heuristics, benchmarking.

experience with product inclusion.

this client is requiring that all new hires show proof of covid-19 vaccination. however, accommodation considerations will be reviewed for those that cannot be vaccinated for medical, religious, or other reasons protected by law.

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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