our client, a leader in providing emergency power sales, service, and maintenance in connecticut, massachusetts, and new york is currently seeking a dispatcher for a direct hire opportunity. we are seeking energetic and organized candidates for immediate consideration.
responsibilities:
directs and monitors daily assignments
schedules technicians to ensure daily coverage of all routes.
communicates all relevant details of assignments to technicians to ensure proper execution.
assist technicians with routing directions and directs them to perform special services when required.
maintains high compliance to dispatch standard operating procedures.
handles customer concerns and requests for information in an expeditious and professional manner.
learn the surrounding geographic area to ensure effective and efficient routing of technicians.
ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
responsible for writing technician quotes based off of provided data from technicians
responsible for ensuring all unit down quotes are adjudicated asap
communicates all relevant details of assignments to technicians to ensure proper execution.
maintains high compliance to standard operating procedures.
handles customer concerns and requests for information in an expeditious and professional manner.
ability to support service department with attaching documents to work orders
requirements:
good attitude
excellent written and verbal communication skills
ability to multitask
must be organized
ability to work with minimal supervision
detail orientated
intermediate ms office with proficiency in ms excel
benefits:
medical
dental
life insurance
401k
and much more
if you are qualified and interested, please click apply now and upload your most current resume or you may email your resume to our recruiter, shirell chatman shirell.chatman@adeccona.com. please include the job title in the subject line of your email.
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, Shelton ,Connecticut
2022-10-03
2022-11-02
2142113
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