Scheduling administrator - united kingdom, leyland, lancashire

a fantastic new opportunity working as a full time scheduling administrator based in leyland. the 3-month fixed term contact has a salary on offer between gbp21,000 and gbp22,000. client details my client is a not for profit housing provider, who owns and managers homes across the community. they deliver housing related services, by providing supported living for individuals with disabilities. description the key responsibilities of a scheduling administrator will include, but may not be limited to; to receive and deal with a wide range of enquiries from customers be the first point of contact with the aim of providing resolutions. this will include logging contacts, assisting with appointments, and initiating written and verbal responses prioritising and registering of repair requests onto it software to assist with the scheduling of appointments for operatives and other mobile workers communicate any changes or updates directly with the affected customers, ensuring warning codes are noted and acted upon by allocating the appropriate resources to work closely and liaise with various teams around the business maintain all records to ensure that all critical data is completedprofile the successful scheduling administrator must possess the following skill set and experience; administrative and office environment background having worked in a housing environment or in the not for profit and charities sector competent in microsoft word, outlook and excel to be able to work in a team and independently ability to deal with customers in a professional manner, either by telephone, face to face or in writing demonstrate commitment by putting the customer first and ability to provide a high-quality service can work well under pressure and manage own workload to maintain confidentially ability to follow operation procedures and processesjob offer on offer to the candidate; full time position with an immediate start supportive and committed team office based 3-month fixed term contract excellent salary between gbp21,000 - gbp22,000 per annum

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