Technical administrator (service and repair) - united kingdom, cannock, staffordshire
company:
finning (uk) ltd
number of openings:
1
worker type:
permanent
position overview:
the technical administrator (service and repair), creates the accurate pricing of repair options for use across the business including em solutions, standard jobs and customer support agreements.
job description:
major job functions for the technical administrator (service and repair)
as technical administrator you will create repair options for components and servicing repairs.
build a price matrix from cat parts data.
you will also develop an accurate bill of materials, labour hours for repairs and provide any supporting documentation.
the technical administrator will also provide support to the contracts support supervisor
create complete lifecycle rebuild options for the products we sell and service.
accountable for ensuring that the applications the dealership uses for developing repair options is maintained
promote and gather feedback to improve repair option builds from service operations.
use various reports to maintain accurate repair options accuracy.
provides feedback to ensure accuracy of the repair options are maintained.
specific skills required for the technical administrator (service and repair)
skills to influence and persuade
excellent communication skills
numeracy skills
knowledge and experience preferred for the technical administrator (service and repair)
knowledge of plant or industrial equipment preferred.
knowledge of oem systems preferred
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we are committed to diversity at finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.
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