Aviation security agent - united kingdom, hounslow, london

working in heathrow airport as part of a team to deliver great customer service and aviation security to all airport users. you will search baggage, passengers and airport staff, as well as patrol and guard areas within the airport to ensure that the airport, aircraft, passengers and airport staff are safe and secure at all times.

you will be an energetic and professional team player who can work to demanding timescales to ensure that flights depart on time. you will be provided with the necessary training and uniform so that you can confidently carry out the role in line with security regulations and policies and procedures.

key responsibilities

search baggage, passengers and airport staff to the required standardcarry out patrolling and guarding duties within the airport to the required standardcarry out access control duties for passengers, airport staff and vehicles to the required standardprovide great customer service to passengers and airport staffreport all security incidents and concerns to the security supervisorwork positively and effectively with all team members and other airport and airline colleaguescomply with training, security regulations and abm uk's company policies and procedureswork safely at all times and in line with abm uk's safety standards, policies and proceduresalways act professionally, dress smartly and be an excellent timekeepercomplete any reasonable tasks that are required by the company.essential skillsminimum required

a good standard of educationexcellent communication and interpersonal skills with an ability to follow proceduresa calm, organized and logical approachability to multi-task and prioritise and a proactive approach.right to work in the uk.live nearby to the airport physical demands/working environment:

must be physically fit due to manual handlingtolerate moderate to loud level of noise in work environmentphysical abilities (e.g. lifting and carrying freight, bending, reaching, stooping, squatting, standing and walking and identifying objects)desirable skillsknowledge, skills & abilities (desired):

english proficiency (e.g., reading, writing, speaking, listening)mental abilities (e.g., visual observation and identification, mental rotation)interpersonal skills (e.g., customer service, dependability)knowledge of basic arithmetic and mathematicsknowledge of airline codes, prefixes, common cargo abbreviationsattention to detailability to follow instructions from supervisor or lead screenerability to work as an effective team memberthe ability to listen and respond to customer needs, make decisions and respond calmly and quickly to any given situationability to work effectively as part of a team and be calm under pressure;about companysecuritas is the leading global security services provider employing more than 345,000 people scanning 58 markets, throughout north america, australia, europe, latin america, africa, the middle east and asia. in the uk, securitas employs over 10,000 people, providing protective services to a wide range of clients from small local businesses, to national and global corporations, and even international airports. its operational centre in milton keynes provides support to the largest mobile fleet in the uk. it also houses the industry first training and development academy with accreditation from city & guilds. securitas' focus is on security and its ability to offer real value through its six protective services, including fire and safety. unique within the industry, its focused service offering is a key differentiator in all the markets in which it operates. with its global footprint, securitas is at the forefront of innovation, moving the industry towards predictive security by harnessing 'big data' to provide intelligent, pro-active solutions

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