Healthcare administrator apcs - united kingdom, shrewsbury, shropshire
shropshire community health nhs trust
directorate: urgent care
title: healthcare administrator apcs ent & gynae
band/salary: 2
hours: 30 per week
contract: fixed term until 31/03/2023
base: oswestry or shrewsbury
applicants are invited for the above post to join our small administration team supporting the advanced primary care service (apcs), you will be responsible for providing a high standard of administrative support to ensure effective referral pathway and appointment procedures for our patients and provide assistance for the apcs clinical teams.
the post holder will be responsible for receiving a high volume of telephone calls to arrange and reschedule patient appointments, processing new e-referrals, providing support to the clinical team, to distribute and place stock orders for both clinic locations
you must possess excellent administrative and time management skills, be highly computer literate and be able to deal with complex information, complaints and at times, contentious telephone calls from patients. knowledge of medical terminology and previous experience of rio, e-referrals, summary care record & oracle would be an advantage but not essential.
for further information please contact: julie tisdale via email
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