Location manager - united kingdom, saffron walden, essex

hours: 26 (some flexibility on working hours)

salary: up to gbp17,096.91, dependant on skills and experience.

set in a scenic location backing on to audley end park, hanover place has 40 one and two bed retirement apartments. residents here have access to attractive shared gardens, a guest room and a laundry. the town centre is within walking distance offering all the usual amenities, including a supermarket and a library, plus saffron walden golf club is also close by. bus routes are available on the nearby high street.

for more information on the location, please see:

about the role

the role of an location manager is an exciting and dynamic one, with no day the same as the last. you'll be responsible for delivering excellent customer service which meets and exceeds expectations, supports the needs of the individual and promotes happy living. you'll have great people skills, a 'can do' attitude and empathy. as well as being a people person, you'll also be business minded and always be on the lookout for opportunities to improve and enhance anchor's services for our customers.

you will get the best of both worlds with opportunities to work as part of a team and on using your own initiative. knowledge or previous experience of working with older people, managing budgets, complaint handling and safeguarding of vulnerable adults is preferred, but not essential for this role. a level 3 certificate or diploma in housing is desirable.

we believe that later life is for living.

helping people enjoy later life is our passion. it has been for nearly 60 years. and today, in an ageing society, our housing, care and support is needed more than ever.

as england's largest provider of specialist housing and care for those in later life, we're committed to creating choice and opportunity for everyone. we put our customers at the heart of everything we do, listening carefully and shaping our homes and services around them.

and we're proudly not-for-profit, which means every penny we make is reinvested into our properties and services, building more and innovating for the future so that people can have a home where they love living in later life.

a rewarding environment

from health and happiness to finance and your career, we'll give you all the support you need.

health & happiness

gym, fitness and wellbeing discounts

mental health support

flexible working options

finance

pension plan - contribute between 4% and 8% and we'll match it or better

quick and easy pension transfer service

savings and financial advice, loans, free life assurance

discounts on shopping, holidays, phones, technology and more

career

ongoing personal and professional development programme

leadership pathways online learning resources

career progression and promotion opportunities

to see our full range of benefits, check out our dedicated rewards website

celebrating diversity, celebrating you

anchor is proud to be an equal opportunity employer. we aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

we are proud to have an lgbt+ group for our residents, and also disability, lgbt+ and race and ethnicity colleague networks. these work to celebrate diversity, address concerns, review policy and practice and empower their members. we also have an inclusive ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

we are a member of inclusive employers, a stonewall diversity champion and a signatory to the care leaver covenant and houseproud pledge schemes.

ho22

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