Program manager (tx) - united states, longview (texas)
grow sales by working tactically and strategically as an inside sales leader. manage customer relationships systematically as a program manager and collaborate with outside sales and operations to promote customer delight and world class service.
· responsible for quoting, following up, and tracking customer inquiries and feedback using fm custom tools to optimize pricing strategy, and track coordinate with stake holders to ensure inventory availability, and to assist in sourcing new coordinate with internal stakeholders to support and communicate with the customer to ensure compliance in all aspects of business including quoting, sourcing, negotiation, contract review, order placement, production planning, and order use internal tools to manage the customer relationship, track satisfaction, and be the voice of the must be a team player and able to work well under pressure, multi-task, and meet utilize and update customer portals as needed.
· provide value to customer by sharing product knowledge in aerospace metals and plastics work with outside sales team to periodically visit customers and grow forecasts trends and provide planning insight to division manager
· monitors and evaluates the activities and products of the provide market feedback to division managers
· participate in industry trade shows, conferences, and social media to promote future metals brand and products
· expand the relationships with existing customers by continuously proposing solutions that meet their serve as the link of communication between customers, outside sales, and internal teams.
· resolve any issues and problems faced by customers and deal with complaints to maintain trust.
· play an integral part in generating new sales that will turn into long-lasting prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
· promote and market new products or value-added services
perform outcalls to develop orders
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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