Conference and events coordinator - united kingdom, northampton, northamptonshire

as ourconference & events coordinator, you are at the heart of our operation, and we are looking for anindividualwho will share our energy and passion and will contribute to our ongoing success. working within a small team of four, this is an ideal venue for accommodation, conferences, meetings, dining, weddings, and special events. you will be responsible for dealing with a range of enquiries from small meetings for 4 delegates to banquets up to 330. what we'll give: conference andevents coordinator gbp23,000 per annum, 40hours per week compass exclusive offers on perksatwork access to a wide range of programs to train and develop you pension contribution medicash healthcare eyecare vouchers free meals on shift discounted stays at other venues collection hotels free gym on-site what you'll be doing you willprovide a quality, market leading and customer orientated service through effective administration and customer service techniques support and coordinate all bookings, including proactively upselling and exceeding customer expectation you will work consistently to ensure the highest standards of accurate and timely customer, staff and management information ensure all sales administration is accomplished effectively and accurately in order to provide a seamless handover to the operations team who you are passion for the events industry have a sound and demonstrable knowledge of food and drink competent in using ms excel, word, power point and outlook essential good verbal communication skills in order to be able to liaise with a wide range of visitors to your work area able to prioritise with excellent organisational and time management skills professional and confident telephone manner and excellent communication skills ability to take initiative when required and resolve potential problems quickly professional, presentable, efficient, self-motivated individual self-confident, flexible and approachable strong, demonstrable administrative skills enjoys working with a mix of customers from all market segments can manage customer feedback and is proficient in complaint handling

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