Project manager - united kingdom, loughborough, leicestershire

this employer is a contract research organisation (cro) that has never stood still. it's simply not their dna. they are driven by the need to advance the boundaries of scientific knowledge; embracing innovation as a means to keep pace with the evolving needs of our customers, while meeting and exceeding their expectations for scalability, accessibility, accuracy and quality.

the purpose of this project management role is to coordinate activities related to client studies that include customer studies that are initiated and invoiced in a timely manner, and customer requests throughout the study are resolved.

key responsibilities:

- initiate new projects with clients and business development. ensure client has key contacts and coordinate shipping of client materials to r&d facilities. determine revenue recognition principle for each project

- point of contact with client throughout the project life cycle for administrative and logistics questions or issues

- prepare invoicing documentation, including final cost summaries. coordinate invoicing with finance department

- track study progress with r&d. prepare monthly revenue recognition data, corresponding to study progress and milestone

- work with r&d and business development on project scope changes and ensure customer amendments are in place where necessary

- respond to audit requests from internal and external financial auditors and quality and regulatory teams

- prepare ad-hoc reporting as requested by site or pm management

- resolve issues with customers regarding study costs and invoicing issues

- actively participate in group meetings and training with global pm teams

- special projects as assigned by manager

- assist with recording quality data

technical & personal skills:

- experience managing key stakeholders across a multifaceted, dynamic business

- ability to work autonomously

- must be able to commute to site

- ability to build effective relationships

- effective communication skills are required, both written and verbal

- problem solving skills

- analytical ability is required to make competent decisions based on a review of analytical data

- team player, able to work with various groups across the organisation

- strong communication skills and ability to work directly with clients

- attention to details, good interpersonal skills, good learning skills

- good understanding of project management process and concept

- advanced computer literacy in ms word, ms project and ms excel

- exceptional organisational, time management, and prioritisation skills

education and expertise:

- b.s. or m.s. with at least 1-2 years of experience in related areas, a science major is desirable

- significant experience working across a multi-faceted organisation

- experience management key stakeholders across multiple countries

should you not receive a response within ten working days, please assume your application to be unsuccessful.

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