Customer care representative - united states, logan

adecco is looking for a candidate to fill a customer service position near logan, ut.

this is a 1st shift position, starting at $16.00 per hour.

this is an on-site position - monday through friday/8:00am-5:00pm

please read the below qualifications and position summary, if you are interested. 

minimum requirements/qualifications:

must have a high school degree or equivalent from an accredited institution

possess good communication, writing, and problem-solving skills.

at least 3 months customer service experience.

must have previous experience with word, outlook and excel.

key responsibilities:

performing actions related to strategic pricing decisions.

strong attention to detail and exceptional problem-solving skills combined with exceptional computer skills/literacy including knowledge and experience of microsoft office applications

driving midyear and/or annual price adjustments through order entry of updated customer purchase orders into erp (enterprise resource planning) system and updating orders post order entry.

processing any necessary customer credits in collaboration with finance and accounts receivable as a result of price adjustments.

working with key internal partners (i.e. commercial, quoting, pricing, etc.) to optimize the customer journey and continuously improve the process.

answer customer emails through salesforce.com queue in a professional and timely manner.

respond to customer inquiries via email and phone in a professional manner; provide information within the area of assignment in an efficient and timely manner.

perform other duties as assigned.

report any actual or potential safety hazards to the supervisor, human resources, safety specialist or senior management.

can potentially be brought on after 90 days depending on business needs, candidate performance and attendance. this is not a guarantee.

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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