Sales advisor - united kingdom, leicester, leicestershire

are you a sales advisor who excels at delivering outstanding, personalised customer service looking to work for a company that celebrates and rewards the expertise of its employees?

if you have excellent communication skills and a customer-centric approach to sales, we want to hear from you!

after recently experiencing an exciting period of change, oak furnitureland has a fantastic opportunity for sales advisors to join the team in our fast-paced retail store in leicester where no two days are ever the same.

this role gives you the chance to work with great people, brilliant products, and the fastest growing furniture brand in the uk, as well as providing a wide range of company benefits!

our people have formed great relationships through their shared passion for excellence and exceeding expectations by providing high-quality, bespoke customer service and guidance to each of our customers, so if this sounds like you, come and join our family!

the real you will make the real difference.

what we are looking for:

our sales advisors are a vital and integral part of our business. we are looking for highly motivated individuals who put the customer at the heart of everything they do.

to excel in this sales advisor role, you will be an excellent listener who takes time to understand the needs of the customer, ensuring your customers leave having purchased the perfect product while experiencing an excellent customer journey.

you will be responsible for:

guiding our customers to create their ideal home, listening to their needs, and asking the right questions at the right timeconsistently delivering on our 'customer first' principalsoverachieving on your targetsbeing a part of our oak furnitureland familyperforming and delivering while learning and developing this role would suit candidates with skills or experience in the following areas: sales advisor, retail, sales, customer service, customer service advisor, sales assistant, communication skills.

benefits we work to a store target and offer uncapped commission rates of 1.5% - 3.5% on all salesone weekend in every six offwe offer a superb onboarding and training programmedevelopment programmes to support internal career advancementfantastic staff discount on all oak furnitureland products on successful probation completionlife assurance of 2 times your annual salaryaccess to an employee discount programme giving you additional discounts on a variety of retailers, cinemas, and childcare28 days holiday (includes bank holidays)in addition to your regular holiday entitlement, we give you a day off for your birthday essential skills

motivated and driven by providing a first-class customer experiencea good listener, who cares about our customersa true consultative salesperson with knowledge of successful sales techniques and processes, able to guide our customer to finding their ideal piece of furniturea people person who can adapt their style dependent on who they are talking toexcellent communication skills if you're looking for a new challenge, apply now and we will be in touch with the next steps towards your new career!

about company

we have a lot of things to be proud of here at oak furnitureland.

firstly, let's talk about our furniture itself. all our furniture is exclusively designed and properly made. we use quality hardwood that's been responsibly sourced, and we let the natural beauty of the wood shine through in each piece.

and then we have our people. from our showroom colleagues and our delivery drivers to our customer service team and logistics department; everyone works as one united team, driven by a shared purpose and values.

at oak furnitureland we have put diversity and inclusion at the top of our people agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented ensures better outcomes for all colleagues and the business.

you'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose and values. we are committed to fairness in the way we hire new colleagues and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone that needs them.

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