Agricultural parts assistant - united kingdom, framlingham, suffolk

g&j peck, a successful farm machinery dealer, have an exciting opportunity for an agricultural parts assistant to join the team in framlingham.

agricultural parts assistant

framlingham, suffolk

full time, permanent

salary dependent on experience

please note: applicants must be authorised to work in the uk

g & j peck ltd is a successful multi-site agricultural machinery business. established in 1846 and now employing over 130 people, we are market leaders in agricultural products and service, holding multiple franchises including jcb, case ih, new holland along with many other brands.

we are looking for a parts assistant to join the team at our new site in framlingham, suffolk.

about the agricultural parts assistant role

reporting to the parts manager, you will be responsible for carrying out day-to-day activities required within our busy parts department. delivering outstanding customer service to all external and internal customers. you will be required to identify required parts, pick parts from stock and place orders with suppliers to meet customer expectations.

identify and supply parts for customers via phone calls, emails and face to face.
work with in-house service engineers to supply required parts.
place orders with suppliers using it based systems.
receive in parts to ensure correct quantity and quality and process to relevant location.
maintain good housekeeping, keeping areas clean and clear and stocking showroom.
follow up on shortages and keep customers updated.
carry out marketing plans and follow up on quotes to customers.
assist with stock taking.

ideal experience

excellent people skills and enjoy working with the general public and business customers.
capable of working as part of a team and also working alone using own initiative.
enjoy working in a busy atmosphere and can cope under pressure during busy periods.
general computer skills and familiarity with email and internet use as you will be required to use online parts systems.
good communication skills: face-to-face, letter and email.
attention to detail and accuracy with numbers, handling of payments.

hours

8.00 – 17.00 monday to friday (with 1 hour lunch)
8.00 – 12.00noon every saturday

plus working to meet seasonal demands, this may include additional hours through busy periods and dealing with out of hours calls to supply urgent items to internal and external customers. these additional hours will be paid at overtime rates.

ideal experience

worked in an agricultural dealership in parts, sales or service roles.
worked in parts roles within similar industries; construction, industrial, automotive.
mechanical / engineering experience to identify parts within powertrain, electrical and hydraulic systems.
understanding of parts department operating principles.
interest in agriculture and farming

benefits

competitive rates of pay depending on experience
22 days holiday + bank holidays
workplace pension
staff discount

how to apply for the agricultural parts assistant role:

if you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

you must be authorised to work in the uk. no agencies please.

other suitable skills and experience includes agricultural engineering, service engineering, agricultural mechanic/technician, mechanical engineering

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