Call center agent-outbound market research & surveys - bahrain, gudaibiya

Call center agent-outbound market research & surveys
basic computer and typing proficiency
ability to multitask and pay attention to detail
good reading and communication skills(english & hindi)
comfortable talking on the phone

those interested may email their resumes to ?
[email protected] or whatsapp no

job description

the position of call center agent (outbound market research & survey) consists of conducting telephone surveys or interviews, explaining objectives and procedures to interviewees, compiling and recording results and data from interviews and surveys.

tasks

collect data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand;

compile, record, code results and data from interviews or surveys;

deal with unpleasant, angry, or discourteous individuals; devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or

arrange to obtain existing data; explain survey objectives and procedures to interviewees; identify and report problems in obtaining valid data;

identify and resolve inconsistencies in interviewee's

responses;

interpret survey questions to help interviewee's

comprehension;

seek and provide information to help companies determine their position in the marketplace;

supervise or train others, and maintain staff records.

qualifications and requirements

. ability to give full attention to what other people are saying:
ability to identify complex problems and review related. information to develop and evaluate options and implement solutions.

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