Scheduler - united kingdom, bromsgrove, worcestershire

scheduler

bromsgrove, worcestershire

£22k - 25k per year + 2% bonus

permanent

we are a consultancy specialising in the provision of bespoke property related health and safety risk management solutions across all business sectors.

people are at the heart of everything we do. by putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. it is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way.

our clients expect the best from us, and we expect the same from our colleagues. this is why we offer a wide range of fantastic benefits to support you in both your personal and professional life.

we are looking for a scheduler with a years experience in scheduling or planning to work at our bromsgrove office in a friendly, supportive team.

reporting to the scheduling team leader you will be responsible for creating visit schedules for consultants. schedules should meet the needs of clients whilst gaining maximum diary efficiency for the organisation. this primarily involves locating appropriate spaces within consultant’s calendars and liaising with clients to agree dates and times.

what will you do?

working with clients and consultants to plan client site visits in an efficient and cost-effective manner while still meeting the needs of the client.
ensure maximum use of diary space, focussing on directly employed consultants followed by associates.
allocate appointments to the appropriate consultant depending on visit type
work with consultants to keep diary availability updated
co-ordinate and distribute information to clients by telephone and/or email as appropriate
ensure scheduling systems are fully updated with status of visits being scheduled
work with other teams within the organisation, dealing with scheduling queries and providing information as required.
to demonstrate high efficiency in planning, organisation and task management.
attend training appropriate to the role
to report any issues with it to the support team, keeping the scheduling team leader up to date

essential skills to do the job

one year of planning or scheduling experience
accuracy with an eye for detail; able to think laterally to co-ordinate scheduling activities
work on own initiative and pro-active approach to problem solving.
self-motivated and highly organised, with the ability to prioritise own workload and meet deadlines
enthusiastic team player with a ‘can do’ attitude.
committed to going the extra mile to get the job done
deal with client enquiries in a positive manner presenting a professional image of the organisation at all times, solving queries or escalating as necessary.
previous scheduling/planning/diary management background
excellent telephone manager
excellent it skills, to include all office products and specifically excel
data-input experience.
willingness to learn new it systems
knowledge of uk geography and postcode areas

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