Customer service representative - united states, longview (texas)

adecco is currently seeking customer service representatives for a local client

responsibilities

interface with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions

schedule field service repair calls

determine status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc

handle requests for additional company materials

maintain records of returns, schedule changes, product enhancements or changes, and product pricing

resolve return credit problems

work on assignments that are routine in nature where limited judgment is required

minimum requirements/qualifications

high school diploma, ged or equivalent required

prior experience working in a pharmacy setting preferred

knowledge of healthcare terminology and experience in a healthcare environment preferred

competent in basic computer skills and proficiency in microsoft applications

highly motivated and committed to excellence with a positive attitude

strong organizational skills, ability to prioritize and work under pressure

professional telephone manner

strong attention to detail

schedule mon - fri 10am - 7pm cst with a 1 hour lunch break

location north fort worth

public transportation none

driving instructions off of tx-170/ alliance gateway fwy

type of assignment temp-to-perm opportunity

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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