Customer care representative - united states, las vegas (new mexico)

adecco is currently assisting a local client in their search to fill a customer care representative position. 

 

type: 40hrs/wk.  contract

location:  onsite in las vegas, nv

pay:  $17.50 per hour

length: 3+ months with possibility of being hired full time

shift: 3 options listed below:

 

10 a.m. to 6:30 p.m.

10:30 a.m. to 7 p.m.

split shift: 8 a.m. to 12 p.m. then 3 p.m. to 7 p.m.

 

responsibilities for the customer care representative role include, but are not limited to:   

 

take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions.

 

 

 

qualifications for this customer care representative role:

 

1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience)

computer proficiency in windows-based applications

ability to problem solve in a positive, productive manner

comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life

reliability and compliance with scheduling standards

ability to exhibit patience and empathy and express assurance and confidence

strong customer service skills, including courteous telephone etiquette and professionalism

strong oral, interpersonal and communication skills

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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