Service advisor - newark - united states, newark

service advisor/writernewark, nj

branch service advisor

the service advisor is responsible for supporting the branch manager performing inventory, parts ordering and restocking, repair orders and customer’s service.

responsibilities:

· schedule service appointments

· handles emergency breakdowns

· check with technician on vehicle status and provide updates to clients

· obtain vehicle information & check vehicle into workshop

· open/close repair orders

· handles telephone inquiries

· will be trained in cdk/igloo

· deals with customer complaints in a sensible manner

requirements:

· a least 2 year of previous work experience desire

· basic knowledge of gmail, word, and excel

· strong written/oral communication and people management skills required

· excellent customer service skills

· regular, predictable, full attendance is an essential function of the job

benefits:

401(k)

dental insurance

flexible spending account

health insurance

paid time off

vision insurance

schedule:

5:00 am-1:30 pm

monday to friday

experience:

diesel truck knowledge: 2 years (preferred)

management: 2 years (preferred)

license/certification:

driver's license (preferred)

 

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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