Marketing technology assistant - united states, chicago

marketing technology assistant

 

my client in the chicago loop is seeking a marketing technology assistant to work the hours of 9:00 am - 5:00 pm in our chicago office. the marketing technology assistant supports data management and business development communications efforts within the marketing department. the marketing technology assistant will leverage the firm’s e-mail marketing tool (vuture) for internal and external communications. this position will also support the reporting of analytics from the website as they relate to social media, website traffic and event roi. using the firm’s crm tool, interaction, the marketing technology assistant will input, revise and update contact data, handle data-change-management tickets, and be responsible for the quality of the information in the system. this position reports to the marketing technology manager, and will also work closely with all personnel in the department.

as the marketing technology assistant, your duties will include but not be limited to:

independently create and manage e-mail marketing campaigns in vuture.

enter and update contact data in the crm system. oversee other staff that may be enlisted to help on occasion.

oversee and format creation of internal communications, such as newsletters, announcements, and training guidelines.

update and help maintain the firm intranet documentation and content.

generate and format reports for active and post-campaign/event follow up. create/edit report formats as needed for expanded business development efforts.

review and report website analytics as they relate to events, social media and website traffic.

proactively work to update contact data and review new data for accuracy and quality.

enhance the basic information about contacts with activities, notes and additional key pieces of data.

provide troubleshooting and technical support for end users in regard to marketing technologies.

collect contact information from other sources (attorneys, co-sponsoring associations) by working closely with marketing managers, coordinators, and shareholders and their secretaries.

support edits to data changes with relevant tie-ins: activities (for an e-mail regarding edits); creating web page links (to a contact’s linkedin page or to a contact’s corporate bio) in the crm system, making it easier to respond to queries regarding data changes (and making it easier to track future employment changes).

skills & competencies:

personable and professional

excellent verbal and written communication skills

extremely organized, efficient and responsive, with a strong attention to detail

client-service focused

ability to juggle deadlines and work under pressure with a professional and positive attitude

proactive self-starter who can work independently with minimal supervision

semrush (or other seo tools) experience preferred

qualifications & required experience:

bachelor’s degree preferred.

1-2 years of working with a crm system and e-mail marketing campaign software preferred, especially with interaction and vuture.

a solid understanding of windows desktop applications with emphasis on excel files and formatting reports for printing.

experience with google analytics.

above-average attention to detail. the ability to work with data and data minutiae for long periods of time.

must be able to work the hours of 9:00 am - 5:00 pm cst.

position also requires the ability to work under pressure to meet strict deadlines.

computer skills:

to perform this job successfully, an individual must be proficient in the following software:

strong knowledge of microsoft word and excel, as well as an ability to grasp new technologies.

interaction, intap (or other crm) experience preferred.

 

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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