Remote customer service representative - united states, albuquerque
adecco is hiring a customer service representative for a call center! this is a remote position but must be fully vaccinated!
must be available for any 8 hour shift between 7am – 7pm, monday through friday. this role provides unbiased assistance to medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions. assists with problem resolution, as needed. responds to phone inquiries in a prompt, courteous and concise manner. documents all encounters in clear and concise online logs. transfers callers to other call center units as needed. meets individual performance standards. performs other duties as may be assigned by management. attains and maintains strict required attendance and performance metrics.
requirements:
this client requires proof of full covid vaccination at time of hire.
adecco is hiring immediately for these roles! we offer remote onboarding as well as free upskilling opportunities. apply now to get started!
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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