Quality assurance specialist - united states, jamestown (new york)

adecco creative & marketing is looking for a quality assurance specialist/controller for one of the most recognizable jewelry houses in the world. in this role you will be responsible for examining all incoming and outgoing client and stock repairs, as well as some administrative tasks.

 

if you are looking for a tight-knit, diverse, team oriented position with an iconic luxury brand, you should apply! this is a trained position, you do not need to have any experience with jewelry repairs or gemstones. 9-5, m-f, overtime available.

 

responisiblities:

diagnosis

examine all client and stock repairs to assess what type of repair service is needed

systematically update the information in the system and enter the item conditions, repair details, and cost estimate in sap using the proper system codes, while ensuring adherence to the lead time established by the brand

ensure all gemstones are matching from the original mounting, naturality, and any physical damage of the stones

ensure counterfeit or non-original items are reported in the system

 

quality control

examine completed repaired merchandise to verify that the servicing has been completed in accordance with the request

examine manufactured stock merchandise to verify they are in accordance with the brand's quality standards

examine gems stones from the diagnosis report

record quality issues in sap and notify the applicable department

 

administrator interdepartmental support

occasionally support with multiples inter- office tasks

knowledge and adherence to all security procedures

participate in the continuous process improvement of the workshop

assigning precious metal bank to technicians as needed

participate in cleaning and maintaining of the workshop

 

qualifications:

associates degree

jewelry manufacturing diploma or bench experience is a plus

sap experience is a plus

computer knowledge: excel, word, and outlook

must be team-oriented

 

 

in addition, while working for adecco creative, you will be partnering with a boutique firm within a global conglomerate that gives you access to upskilling, a community of recruiting partners, a dedicated associate care and payroll team, continued access to 100s of new jobs, the ability to stay up-to-date on creative, marketing, and hiring trends, and eligibility to enroll in benefits.

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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