Administrator - united kingdom, bedfordshire
as a administrator, you'll be part of the member services team responsible for the registration and renewal of all copart members. to be able to bid and buy in our uk and ireland auctions new members must complete the registration process and then, annually, need to renew their membership.
as the person who will be the first point of contact for our members you will play a fundamental role in a team that strives for high quality and member satisfaction.
what you will be doing as a administrator...manage incoming calls from our memberscomplete the new membership registration and renewal processcall guest members to help them complete their registrationshelp our members with any account queriesfamiliarise yourself with our website so that you can help our members with queries regarding auctions and biddingprovide an amazing customer experience for our members
what we need from you...fantastic customer service skillsa real passion for helping others, and problem solvingconfidence to manage incoming calls, and multitaskpositive and professional attitudelove for processesability to help with demanding customers
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