Support worker - team leader - united kingdom, leeds, west yorkshire

support worker - team leader

£26,393 per annum

leeds and wakefield - 2 vacancies

full time, permanent

we are looking to hire two team leaders across the yorkshire region.

we have been established for over 22 years, our client have become an organisation that people want to be a part of. we have already got an exemplary reputation as one of the uk's largest and most successful support providers. our attrition rates are currently less than 1% - compared to a sector average of 34%.

about us and the roles

the ideal candidate will have a genuine passion about working within this sector, looking to make a difference with our service users and will be looking for a challenging but rewarding role

the role

be accountable for providing efficient and effective operational and people management duties including: -

managing agreed outcomes within budgetfinancial accountabilityensuring compliance with regard to all health and safety regulationsmaintaining agreed staffing ratio’ssupervisory responsibility of staff within the teamrecruitment and selection of staff if required

responsible for maximising the performance of the support worker team ensuring that all staff are clear about what is expected of them and are working to measurable targets and clear standards. monitor performance and provide clear and constructive feedback to staff. recognise and reward good performance, and address issues of under performance.

identify new business opportunities and work together with the team manager to develop proposals for new opportunities.

ensure knowledge is up to date on current and emerging statutory and legislative changes. identify and implement (with the agreement of the team manager) relevant changes to business practice that may be required.

assist in the negotiation of contracts and service level agreements on behalf of the company and ensure complete service delivery of contracted and non-contracted agreements.

responsible for ensuring that all relevant administration e.g. operational, human resource, financial, legal) is completed within specified time limits in compliance with company policies and procedures.

assist in human resource planning to meet the needs of the business.

they are proud of our benefits too – you will get:

competitive rates of paybirthday leaveflexible working hoursgreat learning and development opportunitiescasual dress codebuying and selling annual leave25 days holiday per year + bank holidayslife insurancesimply health planvivup staff discount schemevolunteer daysocial activities

essential

previous experience in working with vulnerable peopletravel is essential so must hold a full driving licence and have access to a vehicle insured for business usecomputer literategood interpersonal skillsthorough knowledge of safeguarding vulnerable adults and childrenhave or be willing to work towards an nvq level 3 health and social care qualificationthe post is subject to an enhanced dbs disclosure, an employment background check, satisfactory references and verification of right to work in the uk.

equality & diversity

our client is a proud equal opportunities employer that values diversity at every level of the company. they welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status or social back ground. if you have a disability and consider that you may require support with the recruitment process, please contact our client's hr department who can discuss any adjustments needed with you.

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