Customer service advisor - remote working options - united kingdom, crewe, cheshire

customer service advisor

remote working (after 8 weeks on site training)

gbp20,000 per annum plus benefits

who are we?

assurant, inc. is a global leader in business services for the connected world. our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. we support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. assurant is a proud member of the fortune 500, with decades of experience in the industries we serve.

common sense, common decency, uncommon thinking and uncommon results guide our every action at assurant. these values inspire our commitment to be a responsible corporate citizen.

the opportunity:

answer calls from customers about their mobile and gadget insurance, you'll help them protect the things that matter most. the voice of some of the biggest brands in telecoms and finance, you'll go out of your way to help over 8 million customers with their lost and broken gadgets. taking ownership of queries, you'll get to know customers and put them at ease.

key skills:

we're looking for more great characters, good communicators and active listeners who enjoy customer interaction and take pride in their work:

enjoy making customers happy by delivering experiences

have the flexibility to adapt to change in a fast-paced environment

be well organized and passionate about providing a great service

enjoy variety and learning new skills

be resilient, have a keen attention to detail and know how to use a computer.

benefits & training

bonus scheme

flexible working

internal wellbeing programme

linkedin learning

learning and development opportunities

at assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.

to view a full list of the responsibilities and requirements, please visit the job description on the european careers site.

we look forward to receiving your application!

helping people thrive in a connected world

we work with the world's top brands to make smart devices simpler. vehicles last longer. homes more secure. problems easier to solve. and we volunteer in communities all over the globe to help the world become a greener, better place. we come from a variety of countries, cultures, and backgrounds. but we're united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. so connect with us. bring us your best work and your brightest ideas. and we'll bring you a place where you can thrive. learn more at

for u.s. benefit information, visit for benefit information outside the u.s., please speak with your recruiter.

our culture defined

our unique culture is a big reason why talented people choose assurant and why they tend to stay. although we have a wide variety of skills and experiences, we share common characteristics that are uniquely assurant. a passion for service. an ability to innovate in practical ways. and a willingness to take chances. we believe that staying on top doesn't mean sacrificing our values. we believe clarity of vision and a sense of purpose will carry us forward. and we take charge of our own success. we call it the assurant way.

company overview

assurant is a leading global business services company that supports, protects, and connects major consumer purchases. a fortune 500 company with a presence in 21 countries, assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

equal opportunity statement

assurant is an equal employment opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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