Administrator - united kingdom, ipswich, suffolk

administrator

a building surveying company based near the stunning docks in ipswich are looking for an administrator to join their team to assist with delivery of excellent customer services and develop long-term relationships with clients. high level customer service, and quality of delivery have expanded the opportunities for this company, hence team growth, and requirement for a new full-time role within the customer services team.

this is an exciting opportunity to work with a business with a strong company culture championing a collaborative and supportive approach to service delivery, whilst investing in employees for personal and professional development.

the job

the role of the administrator is to answer calls and triage email enquiries from clients or project managers who are going through the process of refurbishment, conversion of their property or a new build and require inspections at various stages. booking client appointments/inspections for surveyors and uploading documentation to a database or online filing system. data entry on client portals for updates and quotations. diary management for surveyors. background research and preparation of documentation prior to inspections and surveys. administration and management of client project files, formatting and sending out reports on completion of projects. meeting and greeting visitors and other general administrative duties. this is an opportunity for a well organised and pro-active individual who is customer focused and results driven.

key requirements

to be successful for this administrative role, candidates will ideally meet all or most of the following requirements:previous experience within an administrative roleexperience using microsoft suite including outlook, word and excel would be preferableexcellent customer service and communications skills requiredattention to detail is essentialorganisational and time management skills would be beneficialmulti-tasking and ability to work under pressureteam player with commitment and drivepositive ‘can do’ attitude and a good sense of humour

in return, our client offers:

35 hour working week (9am to 5pm)annual salary in the range of 18k – 25k33 days annual leave per year (including bank holidays)business shutdown at christmascompany pension scheme (following probationary period)company health plan with cashback benefitsnon taxable benefits/treats such as complimentary treatmentsmentoring culturefree parkingaccessible for wheelchair users

conclusion

the administrator role based in ipswich, suffolk is a critical post, and pivotal for the organisation and successful growth of the company. as a leading quality driven business, with customer focus at the heart of everything they do. they are looking for someone who can join their team and become part of the family business. for dog lovers, our client has their extended family kiki and bounty (spaniels) keeping them entertained and loved in the office.

if you think this role is for you then please send in your application before friday 11th november 2022 (closing date for applications).

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