Customer service representative - united states, memphis
adecco is immediately hiring a customer service representative in memphis, tn (on hickory hill road). hourly pay is $18 with weekly pay! we are currently seeking for candidates to work
bilingual candidates preferred answer 50 – 70 inbound calls per day make 60 – 80 outbound calls per day ability to display professionalism and courtesy.
this includes but is not limited to; providing accurate information, using the proper client scripting, voice tone, inflection, expressing empathy and displaying a willingness to assist.
accurately identify and escalate ae/pqc to client within 1 business day field caller complaints and escalate via the request for supervisor process respond to sample accountability emails within 24 hours of receipt daily spreadsheet completion & submissions (av, touchstone & fedex) data & documentation management (dtp and usmmempsi.cc.com mailbox usage) attendance and on phone percentages (90% or better) adherence to all cwi, sop, federal regulations as well as all policy and procedure
monday – friday 8am-5pm
requirements:
3-5 years customer service experience within an inbound call center environment above average computer skills (microsoft office) exceptional written and verbal communications
what's in this for you?
• weekly pay starting at $18.00/hr.
• competitive benefits with options such as medical, dental, vision, and 401(k)
• free upskilling opportunities through the aspire academy
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
Apply to this job now Report abuse