Inside sales rep - united states, charlottesville
work location radius: charlottesville
about client: beacon roofing , charlottesville location
team requesting:
talent consultant:
field point of contact name(s) chris mcdonald
field/site phone number: 434-295-0442
workforce planning manager:
assignment owning office: waynesboro
position selling points: (ex: temp to hire, stay bonus, increase in pay after xx amount of time, holiday pay, referral bonusesetc.)
temp to hire
high pay - $20/hour to start
job description: (please add to the description - this is for our internal team to source and assess candidates)
receive and process requests directly from customers (via telephone, fax and mail) for price quotations, product availability, orders, material returns, billing corrections, product information, order changes, and cancellations
plan and implement telemarketing and prospecting objectives
quickly and smoothly resolve customer complaints and problems
engage in specialty purchasing (when applicable)
coordinate delivery and/or pick up of customer orders with operations teams
provide support to outside sales force (also serve as a backup)
generate price quotations in a timely manner
maintain accurate and up to date "open order" files in computer system
maintain adequate supply of product samples and literature
review all orders to forecast additional customer needs
interact with sister branches when necessary on inventory issues and deliveries
work with replenishers to achieve the best product line
handle cash reconciliation of register tape
responsible for setup and maintenance of store displays
review job plans and bidding documents for taper quotes and developing project summaries for outside sales personnel
perform other duties as assigned
special requirements or call outs: (ex: standing for long hours, lifting requirements, etc.)
transportation/parking information (is the client’s site accessible by public transportation? does client validate parking? does client provide reimbursement for parking? etc.)
parking on site
recruitment focus areas: (cities/zip codes that should or should not be considered, tolls to be considered, issues with state lines/borders to be considered, etc)
charlottesville and surrounding areas
conversational / qualifying questions: (any interview questions you feel are helpful for your client. list things you would typically ask when interviewing candidates.)
organized
driven?
assignment type: (cpe, lt temp, st temp, temp to hire, etc.)
temp to perm
hours: (ex: 12-hour shifts – 4:00am-4:00pm)
7-4
is ot required:
no
ppe/dress code: (list any ppe the candidate will need to provide. ex: steel toed shoes)
business casual
talent factory delivery & overfill: (ex: direct send (offer accepted), field review (internal submission), field review w/onboarding (internal submission + ob) + any overfill needs (ex: direct send - overfill by 10)
resume
then interview
interviews: (please provide days, hours, physical address & phone number)
m-f 8-4
next steps: (what can we tell the associate to expect next in the process - orientations/tours/info sessions)
resume review by client
education/certification requirements: (ex: entry level, 5 years, etc.)
requirements
previous front-line customer service experience
previous customer service experience (building products industry preferred)
must be able to communicate and follow-up with co-workers, customers and vendors
must be able to learn and retain vast amounts of product information
preferences
knowledge in building materials
experience in a team-based environment
previous face-to-face customer service experience (one year)
experience in home improvement center or knowledge of building materials
assessments needed: (list any adeccoexpert testing or customer specific testing needed)
background exception (y/n) (is file attached to order file tap?)
n
do not return list? (yes/no)
n
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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