Hotel reception staff - bahrain, gudaibiya
We are hiring hotel reception staff for our hospitality management in bahrain.
candidates must have hotel experience at least 1 year.
candidates must be well versed with using the computer software's and ms office with good communication skills.
job summary
• welcomes guests and takes care of them from their arrival through to departure
• contributes to guests' permanent satisfaction by providing high quality services throughout their stay
• helps encourage customer loyalty by developing friendly, personalized relationships
• anticipates guests' needs and takes them into consideration
• handles any guest complaints and/or remarks; provides a response as soon as possible
• conveys the brand and hotel image through his/her irreproachable attitude
• carries out all operations concerning guest arrival and departure in compliance with internal procedures
• informs guests about the formalities, any special conditions relating to their stay and the services available
• handles phone calls
• passes on information as necessary to other departments (floor staff, technical etc) and to other members of the front-desk team
• ensures that all guest documentation is available and up-to-date
• promotes the hotel's range of services in order...
send your cv to [email protected]
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