Remote customer service representative - united states, minneapolis
adecco medical & science is looking for a remote customer service representative! this role is work from home. please read below and apply with an updated resume if you are interested.
essential responsibilities and requirements:
· handle escalated calls, resolving more complex customer issues
· demonstrate outstanding service to identify the source of the caller's issue and work to resolve the inquires in a timely and professional manner
· help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider
· contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance
must have qualifications/experience:
high school diploma or ged
familiarity with computer and windows pc applications
full time hours – monday through friday, 8am to 5pm
weekly pay on friday
four-month contract, with opportunity for extension or fulltime offer
benefits available including medical, dental, vision, 401k
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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