Enterprise platform manager - martech, onboarding, hybrid - united kingdom, slough, berkshire

come and join us as we embark on an exciting journey with one of our global clients in the fmcg space. this is an exciting role to help our client improve stakeholder engagement and systems adoption across three media trading/adops platforms/tools:

- ai-powered marketing intelligence and analytics platform

- media planning tool

- digital optimiser product to enable media teams (mainly the agency) to optimise digital media campaigns across channels vs campaign objectives

working a hybrid model (home based plus average 2 days/week client based in slough, some london visits).

you will own the day-to-day operational responsibility for a global service/support hub, across these tools / platforms, and be involved in the development of process documentation and sops, delivering training and developing and maintaining user guides.

part of the point of contact team for stakeholders & users of the platforms, you will work closely with our client's media trading and wider adops teams and global, regional and local marketing teams, and support their agency and media network partners.

you will become an expert in the relevant systems, able to support, troubleshoot and resolve user issues and queries, conduct training, system maintenance and testing (as required).

about you:

- demonstrated in previous roles managing large scale projects / onboarding and activation of enterprise tools

- strong organisational and project management skills in a global / corporate environment

- ability to make the complex simple

- excellent communication and presentation skills / consultative style

- experience of delivering training & training documentation

- attention to detail, ability to prioritise workload

- 4-6 years industry and relating marketing and systems-use / knowledge

- strong understanding of business process / business process mapping and creating documentation to support these processes

- knowledge of ad ops across various channels and media (retail, healthcare, food clothing) and datorama (salesforce) / jira

- experience in martech digital asset management (dam); workflow management; or mrm platform preferred

- experience of media content formats including distribution formats

- operation / optimisation of workflow, platforms & solutions

- awareness of marketing content development / content management lifecycles

- comfortable working in a performance-orientated culture & with virtual / offshore teams

- right to work in the uk without sponsorship

about us:

we specialise in marketing technology strategy, sourcing, implementation and managed services. we aim to simplify the design, sourcing, selection, implementation and on-going support of marketing technology.

through our framework, services and expertise we enable global and local brands to overcome the challenges of getting value and advocacy from their marketing technology stack.

we have worked on a range of global and regional marketing technology platforms for well known brands and companies.

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