Customer relations specialist - united states, springfield (massachusetts)

adecco is assisting a customer in high point, north carolina who is recruiting for a customer relations representative.  the rate of pay for this opportunity is $20.00 - $25.00 depending on experience.  

if your skills match the job requirements below apply online to: .com

generate and review reports related to customer activity

open order reporting, late order report, etc. 

fill orders by transferring orders to fulfillment; communicating expected delivery dates; filtering expedite requests; communicating tracking and follow up information regarding customer orders

order entry / data entry into erp system

entry level quoting products and services; general quoting 

identify customer needs to meet/exceed customer expectations

follow process and procedure to help meet company sales goals

recognize and assist in resolving customer needs

develop skills to offer solutions and support for customer and customer sales specialist needs

identify and engage in proactive customer service

build and maintain sustainable customer and internal department relations to meet/exceed customer expectations

directly support customer sales support and outside sales with dedicated customer base

responding to internal accounting, supply chain, shipping and operations questions and needs in a timely manner

general understanding of product offering

 

requires 1+ years of customer relations experience in a fast-paced environment.

 

excellent data entry and customer service experience

quoting on products and services

erp experience

netsuite is a plus

strong microsoft office experience

work in a team environment

 

 

customer relations representative  (high point, north carolina)  

equal opportunity employer/veterans/disabled



the company will consider qualified applicants with arrest and conviction records

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