the "world's largest search engine" is hiring for a temporary position.
program manager iii - position description
project overview:
we deliver user-centric support experiences to help users get the most. specifically, the role of the strategic user insights team is to help gup better understand users expectations, preferences and experiences with support.
overall responsibilities:
as a program manager for user insights, you are responsible for synthesizing and organizing existing insights sources (including past research reports, data analytics, industry trends, etc.) to advocate for a better support experience across all our products. you work with teams of experts (ux, researchers, analytics teams, agencies...) to compile insights sources and make them easily accessible across the organization.
top 3 daily responsibilities:
create and maintain an internal team site consolidating existing insights and focusing on making it a content hub
organize and catalog team resources and past work
synthesis of insights from various data sources (uxr, analytics, industry information) using slides
mandatory skills/qualifications:
education: degree and field
bachelor's degree or equivalent practical experience.
total years experience in what industry, discipline or responsibility:
5+ years of experience in program management and insights work/market research
skills or processes candidates must have to be considered for role:
program management
google sites - creating and maintaining content
google slides - creating / editing presentations
executive communication
program management, strong communication, collaboration
non-essential skills/qualifications:
experience with user-centric research or analytics, influencing, ability to work in ambiguity
experience leading strategic / ambiguous programs from inception to action
experience with user-centric research or analytic programs (user studies, user behavior, targeted user research, managing research agencies, user voice, analytics insights, datamining).
experience collaborating with execution partners (f.i. research agencies, analytics teams).
experience connecting with and influencing with senior stakeholders
this particular client is requiring that all new hires show proof of covid-19 vaccination. however, accommodation considerations will be reviewed for those that cannot be vaccinated for medical, religious, or other reasons protected by law.
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, Boulder ,Colorado
2022-10-26
2022-11-25
2240258
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