Delivery manager - united states, woonsocket
adecco creative & marketing is working with a leading health solutions company to find a delivery manager. this role will be a part of the portfolio & delivery management team reporting to the sr. delivery manager. delivery managers are both an engagement and delivery lead, client facing, and instrumental in providing instructions to internal teams as well as client teams who will be responsible for multiple deliverables. this role will work with the client and be the face of the company. the delivery manager will be well organized, detailed, and flexible, they will work with all levels of management (client and internal), vendors, and possess strong project management ability. they will engage with the client to gather information and understand the overall direction of the campaign and creative request. proactively work to move the company and client team members toward completion of project deliverables and supports the teams in various administrative activities by building project schedules, cost estimates, forecasting hours for projects, coordinating with different teams to ensure deadlines are met, approvals are gathered, and enforce process. while leading the teams on projects, the delivery manager will also be working with the client to develop relationships, be a partner and give support to the client for ongoing campaigns and future campaigns.
primary duties and responsibilities:
· serve as the primary conduit between the client and other team members on creative deliverables
· understanding overall assigned campaign objectives, campaign targeting and segmentation, and nuances of supporting materials, including differences in segment treatments, branding, contact information, etc.
· responsible for the collection of campaign requirements, working with marketing teams to design the most effective campaigns possible
· contribute to marketing strategies, testing, and execution of client programs
· coordinate and manage internal and external client meetings; responsible for daily creative communication with key client contacts
· coordinating internal teams around client deliverables
· accountability for setting internal communication plans/methodology
· managing the campaign process and updating or trafficking of all materials associated
· ensuring on time, on strategy, accurate program execution
· effectively leading and motivating internal team to produce best in class work
· fostering a collaborative, energized internal team dynamic
· financial account management (with senior leader guidance), billing and invoicing
· develop creative briefs and presentations
· monitor and track project issues/risks and the impacts to project delivery and help develop strategic solutions
· drive weekly discussions / status meetings with brand leaders (sr. director and below) regarding portfolio health & adherence standards where appropriate
· where applicable, engage process design, optimization & governance team to assist in leading post-project assessments to identify opportunities for move forward optimization or mitigation
requirements:
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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