Customer advisor - united kingdom, stoke-on-trent, staffordshire

where : stoke

full time : permanent

starting salary: gbp20,511, quickly moving to gbp21,511 once you complete your extra training, giving you even more reason to apply!

hourly rate: gbp10.52

the role

are you someone with enthusiasm and belief in providing excellent customer service?

if so, we are looking for people like you to join our frontline customer service teams as an advisor. you will be the backbone of our business by supporting and being there for our customers.

we are more than a team at ee; we are a family , and this ethos includes our customers too. this means that your role will be to make sure our customers receive an exceptional and personal service every single time.

your future with us

we are passionate about helping you progress your career and are committed to your growth and development. when the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be.

enrolling onto our aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. areas of interest include human resources, marketing, finance, design, reporting, management and much more, we have it all.

our aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask!

wondering if you're what we're looking for?

we believe in a completely personal environment, where you're treated like you want to be treated. we're committed to working together to build a community where everyone feels they belong. whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. we also have the choice of an 8 hour or 12 hour shift pattern. everyone is welcome at ee.

wondering what's in it for you?

being part of the ee family brings a huge number of benefits including the below:

a great starting salary of gbp20,511 , plus incentives throughout the year - this is increased to gbp21,511 once you've complete your extra training!

our smart working model which supports you to create a flexible working routine that works for you

huge discounts of ee & bt products including your mobile and broadband - saving you hundreds of pounds every year

brand new sites ! we are currently refurbing all our contact centres to make them state of the art and a great place to work

volunteering days, so you can give back to your local community

optional private healthcare and dental, for you and the family

a share scheme where you can invest in the company at a discounted rate

25 days holiday with the option to buy more

optional pension scheme to protect your future

critical illness cover

childcare vouchers

gym membership discounts

discounts off attractions for the family all year round

the smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge

what are you waiting for?

if you think you'd be a great fit we'd love to hear from you. reach out to get the conversation started!

job types: full-time, permanent

salary: gbp20,511.00 per year

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