the central billing financial counselor ii is responsible to assist patients or the parties responsible for their finances to organize and coordinate their financial obligations. this position is involved with the self- pay patient to discuss financial responsibility for in-patient and out-patient procedures. they assist the patient or their responsible party in creating and understanding a financial picture and developing solutions to meet their financial responsibilities.
schedule
this is a full-time position, monday through friday, 40 hours per week.
what your primary responsibilities would be:
responsible for quotes on procedure costs for true self pay patients. (no insurance)
responsible for answering the patient's questions regarding financial issues, payment options, medical coverage and assistance programs.
understand and update cpt codes associated with in–patient and out- patient procedures.
collect payment(s) for procedures and charges located in idx.
responsible to update epic (facility system) so clinics can schedule procedures.
review accounts in idx to determine if statements have gone out. analyze if information should be sent to collections or charity write offs.
excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
ability to read, understand and follow oral and written instructions.
must be well organized and detail oriented.
must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
ability to work independently and to carry out assignments to completion within parameters of instructions.
the successful candidate will possess:
high school diploma or equivalent
1 + years medical collections experience
1+ years customer service experience
1+ years medical office or hospital setting
prior experience with idx/epic a plus.
bilingual-spanish/english a plus.
equal opportunity employer/veterans/disabled
the company will consider qualified applicants with arrest and conviction records
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United States, Phoenix ,Arizona
2022-10-27
2022-11-26
2243831
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